EPISODE 06 WITH HIREN RAGHUVANSHI
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Contactless payments soared during the height of the pandemic and with customers everywhere demanding greater convenience and a more frictionless payment experience, industry experts believe we are not far away from witnessing the introduction of biometric payments and other methods that negate the need for a physical device entirely.
Today we are speaking to Hiren Raghuvanshi, the Head of Cards, Payments and Direct Banking at the Commercial Bank of Dubai. Hiren has more than 15 years of retail banking experience in the fields of product development and digital and retail growth strategy among many others.
Join us as Hiren dives into:
What needs to take place for biometric and facial recognition-based payments to become mainstream
The main customer concerns about moving to completely cashless payment methods
The next critical steps for banks to embrace a cashless economy
Find Hiren online: https://www.linkedin.com/in/hiren-raghuvanshi-97b25211/
The Change Officer Podcast's Future of Financial Services Series is brought to you by HolyWally, the world’s first wallet-as-a-service platform. To find out how HolyWally can help you create a mobile wallet to increase your revenue and reduce your time to market, visit their website: https://www.holywally.com
Production company: Poddster
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